Had a change of heart?
We always hope you are going to absolutely love your purchase, but sometimes items need to be returned if something's not right. Our returns policy allows you to return items within 14 days of purchase, as long as items are in the same condition as purchased.
For returns please email email@example.com to arrange return.
Let Us Know
Please inform us of your intent to return an order to firstname.lastname@example.org and we will supply you with a return address.
Once you have received the acceptance email for your return request, you can prepare your item for delivery back to us.
How to Return
Please make sure to include your order number at the top of the address on the package e.g. :
#'Your Order Number' (eg. #FBS_No-00349)
Please make sure items are very well wrapped as we can’t give refunds on anything which is damaged in delivery.
Return postage is at your own cost
Items can only be refunded to the same payment method/card used to purchase.
If you have any additional questions about our returns policy, please contact our customer services team: email@example.com